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Forget number
What should I do if I have forgotten (lost) my confirmation number (9 digits)?
If you paid by credit card at the ORC Reservation Centre.
Please contact the ORC Reservation Centre.
+81-570-064-380
Business hours: (open all year round)
※Please have the credit card used at the time of payment ready when contacting the ORC Reservations Centre.
- ※ If you have paid by credit card on the ORC website, you cannot confirm your payment by telephone.
On the day of boarding, we will check in the passenger at the departure airport after declaring the passenger's reservation information and confirming the passenger's identity with official documents. - ※After credit card payment, a confirmation number will be displayed.
Please make sure to write it down.
Please note that the confirmation number will only be displayed once at the time of payment.
Attention.
When paying at a convenience store.
The confirmation number is shown on the receipt or receipt issued at the cashier.
It cannot be confirmed on the ORC website or by telephone.
On the day of boarding, the passenger's booking information will be declared at the departure airport and the boarding procedures will be carried out after confirming the passenger's identity with official documents.
It cannot be confirmed on the ORC website or by telephone.
On the day of boarding, the passenger's booking information will be declared at the departure airport and the boarding procedures will be carried out after confirming the passenger's identity with official documents.
