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About payment

Payment at FamilyMart

This is an explanation of how to pay at FamilyMart.

  • Please refrain from "boarding date", "flight number", "reservation number" at the time of booking.
  • Please issue an application ticket at the terminal named "Fami Port" in the FamilyMart store and pay in cash at the cash register within 30 minutes.
  • After payment, please receive a "handling statement and receipt (voucher)" with the "reservation number" and "confirmation number" of the ticket. Please keep it in a safe place as it is required at check-in.

How to operate the cash register panel

  • Reservations cannot be changed at store terminals. If reservation change is necessary, please change it in advance.
  • Reservations made using other payment methods cannot be handled at convenience store terminals.
  • Please note that we cannot accept reservations for tour products, including waiting for cancellations.

1.Choose payment

1.Choose payment

2.Select Enter Number

2.Select Enter Number

3.Enter the first number

3.Enter the first number

* The first number is as follows.

  • ・Boarding date (4-digit month and day)
  • ・Airlines (ORC)
  • ・Flight number (2 digits)

Example) When using ORC41 flight on August 1
Number 1 → 0801ORC41

4.Enter the second number

4.Enter the second number

* The second number is the following contents.

  • ・Reservation number (4-digit number)
  • ・Last name (Kana)

Example) Reservation number: 1010, Name In the case of Taro Sato
Number 2 → 1010 Sato

Note) When entering your last name (passenger's last name), press [Kana] and switch the input mode.

5.Confirm payment method

5.Confirm payment method

6.Confirm reservation details

6.Confirm reservation details

7.Payment

7.Payment

Please bring the printed application ticket to the cash register within 30 minutes and pay in cash.

After payment, please receive a "handling statement and receipt". The "Handling Statement and Receipt" contains the confirmation number and reservation number. Please keep it in a safe place as it is necessary at check-in.